Sunday, August 3, 2008
OK - still not having internet consistently. I am currently at my mom's house using hers. I am going to cancel my service and find someone else when we get back from our trip. Here is the kicker - they will charge $100 to come and get their equipment. Does anyone else have experience with this and is this resonable? It seems excessive. Also, our cheapest bill was $78.00 over the past 4 months that we have been having intermenten service. Seems I should be reimbursed for part of the time we could not get on when we wanted or it worked for 5 minutes and then quit. Over the past 2 years, everytime they had to send someone out, the tech would always state that whoever put the original box on the house should have put it on the south side instead of the north. Then they usually commented on if they had more time they would just move it, etc... I am tempted to turn them into the better business bureau - is that wrong? I would love to get some feedback on this one.